Grand Hyatt Singapore

All the staff were exceptional! A special mention about Jeff the assistant manager for making our stay extra special and giving us exceptional service. Also, a special mention to Mike, Ivy, Saki & Lauren at the restaurant for making each morning a great experience and for always looking after us, our boy Vince loved spending the time with you as well. Also, thank you to Joey at the fitness centre for her friendly service and showing us around the facilities.

Came here for a staycay on CNY. I loved the service of all the staff. They were very helpful and friendly to my family, including my 3 yr old. There is a hot and cold water dispenser and ice on the floor, which is useful. It is kid friendly. The rooms were clean and beautiful. It is smack in the heart of Orchard, which is convenient if you are planning to shop around and rest in between.

Overall everything at the Grand Hyatt was great. The staff were very helpful especially Reception who provided efficient service when we enquired about the parking facility. They gave us clarity and issued a parking ticket to enable our daughter to visit us. The various food served at breakfast was delicious and was very happy with the quality. Our room was cleaned by a very friendly and caring lady from China who ensured it was top quality each day. Please thank them all for their fantastic and wonderful service and we would come again in the future.

What we like was the Room! if you are traveling as a family - 2 adults 1 teenage boy and 1 kid... Grand Hyatt is the perfect hotel for you. Not only that the room was perfect size etc, but the staff was absolutely friendly and acommodating. and their response time is fast!. We would definitely come and stay here again. Thank you so much for everything. even though we didn't get to use the other facilities as they were upgrading - which was ok as we weren't at the hotel much anyway.... we still had a good time there.. and the breakfast was amazing.

The staff was extremely polite and helpful. Also, the room looked 80-90% like what the website shows, so it is good as it allows me to carry out the planned activities that I had during my stay. Last but not least, the check-in and check-out process were efficient.